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WARRANTY

What Warranty Do Pearson Offer On Their Bikes?

Pearson bicycles are crafted with durability at their core, emphasising high-quality frames that ensure the heart of your bike withstands the test of time. Recognising that some components may wear out over time, we have intentionally made these part

What Does Transferable Warranty Mean?

At Pearson, we recognise that a bike’s journey often involves more than just one owner. It's essential to us that our bikes are utilised to their fullest potential throughout their lifetime. That’s why we proudly offer a five-year transferable warran

How To Transfer Warranty?

Transferring the warranty for your Pearson bike is a straightforward process. Here’s how you can do it:. Obtain Proof of Purchase: Ensure you have the original proof of purchase or a copy of it. This will be necessary for the warranty transfer. We wi

What Is The Warranty Process?

We take the quality of our products very seriously and back this up with a straightforward warranty process. Please get in touch with our customer service team to log your warranty claim.

What Constitutes Wear And Tear?

Every component that forms part of your bicycle is subject to the general wear and tear that occurs through general use. Perishable components such as chains, cassettes, brakes, tyres, and bearings are subject to wear and tear more than any other par

Shimano Warranty

Shimano offers robust warranty coverage for its components, ensuring that you can enjoy the performance and reliability of your Shimano 105, Ultegra, and Dura-Ace groupsets with confidence. Warranty Period. What the Warranty Covers. The Shimano warra

Pearson Wheelset Warranty

Coverage for Pearson Wheelsets. At Pearson, we stand behind the quality and durability of our wheelsets. Our Tooth and Nail and Cut and Thrust wheelsets come with a comprehensive warranty to ensure your peace of mind and satisfaction. Warranty Period

How To Submit A Warranty Claim?

If you encounter any issues with your Pearson bike or its components, follow the steps below to submit a warranty claim:. Check Warranty Coverage:. Before submitting a claim, please read through our detailed Warranty FAQ pages to ensure that your iss

What is not covered?

Pearson1860 Ltd. does not warrant against failure or damage due to misuse such as, but not limited to, poor maintenance, neglect, abuse, incorrect or inappropriate installation or alteration, use other than the product’s intended purpose, impact dama