What is not covered?Updated 6 months ago
- Improper assembly.
- Normal wear & tear.
- Poor follow-up maintenance.
- Installation of components not originally intended or compatible with the bicycle originally sold.
- Damage due to accident, abuse, misuse or neglect.
Pearson1860 Ltd. does not warrant against failure or damage due to misuse such as, but not limited to, poor maintenance, neglect, abuse, incorrect or inappropriate installation or alteration, use other than the product’s intended purpose, impact damage.
Corrosion and/or deterioration caused by material fatigue, defined as the natural breakdown of materials which occurs when subjected to repeated loading and unloading, will not be covered under warranty.
General wear and tear on consumable items will not be covered under warranty. Items listed below will not be covered by warranty, unless of a manufacturing defect: cassette, chain, bearings, brake pads, tyres, bar tap or grips, transmission parts, brake discs, brake cables
Clothing items, including helmets and footwear, are not covered under warranty for accidental damage, improper care, normal wear and tear, fading of colours and materials over time or with use, rips, tears, abrasion, holes, burns or shrinkage. Cosmetic issues do not affect the performance of a clothing item and are not to be considered a warranty fault.
Frame sets purchased at Pearson1860 Ltd are covered by the manufacturer’s warranty. Please note that this warranty may be void if the bicycle is not assembled by an authorised dealer or a qualified bicycle mechanic. In the event of a warranty claim, the manufacturer may request details of the shop or qualified bicycle mechanic responsible for completing the bike build and servicing.