What Is The Pearson Return Policy?Updated 8 months ago
The best method to determine if a bicycle suits your needs is by actually riding it! We offer a 30-day return policy from the delivery date for any exchanges or refunds on our bicycles, parts, and accessories. We recommend that you return bikes directly to us for the simplest process.
However, if visiting us is not feasible, we can arrange a pickup from your location. If there is any damage to the bike this will be deducted from the refund amount. You can submit your return request by filling out this form. This makes the return process easier for you and means we can speed up the entire return.
In the event of a return, the bike should be clean and returned in its original packaging and box.