Pearson Wheelset WarrantyUpdated 7 months ago

Coverage for Pearson Wheelsets

At Pearson, we stand behind the quality and durability of our wheelsets. Our Tooth and Nail and Cut and Thrust wheelsets come with a comprehensive warranty to ensure your peace of mind and satisfaction.

Warranty Period

• Tooth and Nail Wheelsets: These wheelsets are covered by a 2-year warranty from the date of original purchase. This warranty ensures protection against defects in materials and workmanship.
• Cut and Thrust Wheelsets: Similarly, these wheelsets are covered by a 2-year warranty from the date of original purchase, guaranteeing high performance and reliability.

What the Warranty Covers

The Pearson wheelset warranty covers:

• Defects in materials and workmanship that were present at the time of manufacture or developed under normal use conditions.
• Issues that arise from normal use and proper maintenance as outlined in the user manual.

Exclusions

The warranty does not cover:

• Normal wear and tear, including the degradation of consumable parts such as bearings and brake tracks.
• Damage resulting from accidents, misuse, neglect, or improper installation.
• Any modifications made to the original wheelset.
• Damage occurring during shipment (such claims should be directed to the carrier).
• Cosmetic damage that does not affect the functionality of the wheelset.

Crash Replacement Program

For extra peace of mind, we offer a crash replacement program. If your wheelset is damaged in a crash, you can replace it at a significantly reduced cost. This program ensures that you can get back on the road quickly and affordably.

Important Notes

• Always keep your receipt and any proof of purchase as these documents are crucial for processing warranty claims.
• Regular maintenance is essential to keep your Pearson wheelset in top condition. Follow the guidelines in your user manual and schedule periodic checks with a qualified bike mechanic.