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ERE Wheelset Warranty

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Cycle Scheme

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How Do I Place An Order Online?

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I Didn’t Receive An Order Confirmation, What Now?

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What should I do if I'm unable to select the interest-free credit option at checkout?

What do I do if I need to order specific bike parts quickly?

Will out-of-stock items be restocked soon?

What should I do if I entered the wrong email for my order confirmation?

Do you buy used bikes from customers?

Orders & Spares

How Would You Categorise The Ride Characteristic Of The Forge? What Is It Similar To?

What Is The Weight Of The Frame?

What Parts On The Frame Are Proprietary?

What Is The Weight Limit Of The Frame?

What are the torque specs for the seatpost clamp, stem and thru axles?

Can I Choose A Custom Colour?

What type of Bottom Bracket does this frame require?

Which Bearings Are Used In The Headset?

What Is The Tyre Clearance?

Where Do I Fit a Di2 battery?

How Is The Forge Safety Tested?

Can I Fit Mudguards?

FORGE

Does The On and On Have A Rider Weight Limit?

Can I fit mudguards?

How is the On and On safety tested?

Can I fit additional cargo to the On and On?

Where can i fix a Di2 battery?

Can I choose a custom colour paintjob?

Which bearings are used in the headset?

ON & ON

Does The Shift Have A Rider Weight Limit?

How is the Shift safety tested?

Can I fit Mudguards?

Can I choose a custom colour paint job?

SHIFT

Does The On and Off Have A Rider Weight Limit?

How is the On and Off safety tested?

What Motor Do You Use?

Where can I fit a Di2 battery?

Can I fit additional cargo to the On and Off?

How Much Is The Range Extender?

How Much Extra Range Does The Extender Give You?

Can I Use A Bottle In Extender Cage When Not In Use?

How Do I Update The Software?

MAHLE X20 - User Manual

How do I change the rear wheel on the On And Off?

How Do I Connect The PULSAR Head Unit

Setting Up Smart Assist

How Do I Connect To The App

How Does The Range Extender Work?

How To Take Care Of Your Battery

How To Use Head Unit Information System

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Gift Vouchers

How Do I Update My Software?Updated a year ago