What is Premium DeliveryUpdated 7 months ago

At Pearson, we believe in delivering more than just a bicycle. Our Premium Delivery service ensures that your new bike arrives in perfect condition and is ready to ride, with all the fine details taken care of by our professional team.

What's Included in Premium Delivery?

1. Expert Assembly and Tuning:

   • Every bike delivered through our Premium Delivery service is fully assembled, tuned, and tested by our experienced mechanics. We ensure that all components are perfectly aligned and functioning smoothly, so you can enjoy a flawless riding experience from the first pedal stroke.

2. Personalised Hand Delivery:

   • Your bike will be delivered by a Pearson specialist, not a generic courier service. This ensures that your bike is handled with the utmost care throughout the entire delivery process. Our team member will transport your bike in a dedicated vehicle designed to prevent any damage during transit.

3. Comprehensive Bike Setup:

   • Upon arrival, our delivery specialist will set up your bike to your exact specifications. This includes adjusting the saddle height, handlebars, and any other components to fit your body and riding style perfectly. We also provide a detailed walk-through of your bike's features and maintenance tips to keep it in top condition.

4. In-Home Tutorial:

   • As part of the delivery service, we offer an in-home tutorial where our specialist will explain the key features of your bike, demonstrate basic maintenance procedures, and answer any questions you may have. This personalised service ensures that you are fully confident and equipped to get the most out of your new Pearson bike.

5. Follow-Up Support:

   • After your bike has been delivered and set up, our commitment to your satisfaction continues. We offer follow-up support to address any questions or concerns that may arise as you begin to enjoy your new bike. Our customer service team is always ready to assist you with any further adjustments or advice.

Delivery Areas and Scheduling:

• Our Premium Delivery service is available nationwide, with flexible scheduling options to suit your convenience. Once you place your order, we will contact you to arrange a delivery time that works best for you.

How to Choose Premium Delivery:

• Simply select the Premium Delivery option at checkout. Our team will take care of the rest, ensuring a seamless and exceptional delivery experience.

Experience the Difference:

• Choose Pearson's Premium Delivery service for an unparalleled bike delivery experience that ensures your bike is perfectly prepared and ready to ride, right from the moment it arrives at your door.

For more details, please visit our Premium Delivery page or contact our customer service team.